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FAQs2020-12-01T13:46:59+00:00

FREQUENTLY ASKED QUESTIONS

We hope the following FAQs answer any question(s) you might have, but please do get in touch if you need any further information.

What sort of teddy bears do you collect?2022-03-21T12:17:09+00:00

We would love to receive any friendly, cuddly soft teddy bear, (without an internal mechanism for customs reasons) that can bring comfort to a child in distress. Here are some examples of what we like to send, we are mindful that a child will receive just one teddy bear so we want it to be as lovely as possible.

Will you accept knitted/crocheted soft toys?2020-03-12T16:02:05+00:00

Knitted/crocheted toys are outside our guidelines and we are unable to accept them.

Do the teddy bears need to be washed before we send them?2022-03-21T12:16:11+00:00

Yes please, that would be wonderful.  Teddy bears need to be clean and in good condition.

How big should the teddy bears be?2022-03-21T12:15:50+00:00

We prefer teddy bears to be between 8 and 15 inches approximately.

Do the teddy bears need to be new?2022-03-21T12:15:20+00:00

Not necessarily, we welcome clean pre-loved, friendly, cuddly teddy bears in good condition.

Can we help you collect teddy bears?2022-03-21T12:14:33+00:00

That would be wonderful. We are a very small charity relying on the generosity of volunteers for everything we do so we would definitely welcome your assistance. Please email us and we’ll help you every step of the way.

There is no drop off point near me and postage is expensive. Can you collect the teddy bears?2022-03-21T12:14:11+00:00

Sadly we don’t have the resources to collect teddy bears. We are a very small charity relying on the generosity of volunteers for everything we do and we’re not able to collect teddy bears from locations other than those listed. An on-line parcel delivery service such as droppoint can offer you very economical shipping at less than £6 for a box up to 10kg. Please take a look at our how to send teddy bears page for details.

Do you have drop off points anywhere other than those listed on our website?2022-08-28T19:20:51+01:00

No. We are only able to collect Teddy Bears from the drop off points listed on our how to send teddy bears page. Perhaps you could consider shipping them directly to us at the Teddy Trust. There is a link to droppoint parcel delivery service on our how to send teddy bears page which you may find helpful.

Where do you send the teddy bears?2022-03-21T12:13:24+00:00

We send thousands of teddy bears every year to children in distress around the world.  In the years we have been operating, we’ve sent teddy bears to Syria, Kurdistan, Malawi, Turkey, South Africa, Fiji and Harare in Zimbabwe.

We also hope to send teddy bears to Afghanistan and Ghana.  We are always looking for ways to expand our reach by working with other charities in areas where our teddy bears can do some good, so please contact us if you are interested in working together.

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Can I track what happens to the teddy bears I donate?2022-03-21T12:12:37+00:00

Unfortunately not. We sort all teddy bears and box them ready for shipping and because we work with other charities around the world, sending thousands of teddy bears every year, there is no way of explicitly tracking where your teddy bear goes.  We update our website and Facebook pages regularly with news and photos of children receiving our teddy bears.

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